Career at MAICO Diagnostics

Customer & Sales Support specialist (f/m/x)

MAICO Diagnostics is a medium-sized company with 85 years of experience in hearing diagnostics and has been part of the Danish Demant Group since 1995. Early detection of hearing loss today for a healthy and happy life tomorrow - this vision guides us in developing intuitive and reliable hearing screening devices. If you are as convinced by our values "trust, team spirit, innovation and the can-do mentality" as we are, we can offer you exciting challenges and room for personal development as one of 50 experts in our office in the center of Berlin.

To join our team we are looking for an:

Customer & Sales Support specialist* (f/m/x)
asap // permanent // 35-40h/week

Your tasks:

  • Commercial support of our international partners
  • Planning, management and processing of distributor inquiries, including close coordination with purchasing and shipping departments
  • Order entry, preparation of documents such as quotations, invoices, contracts
  • Management of Customer Data in ERP system
  • Collaboration in budget preparation


Your profile:

  • Commercial training or similar successfully completed
  • Excellent written and spoken English as well as good German and Spanish skills (at least B2 level), further foreign language skills are a plus
  • Proficiency with MS Office and ERP/CRM systems
  • Professional experience in customer service and/or sales
  • Service-oriented with very good written and telephone manners and enjoying daily cooperation with customers


Your benefits:

  • For a healthy work-life balance: flexible working hours, up to 2 days per week of mobile working and 30 days of recreational leave
  • 5 days of continued pay in the event of child illness
  • Access to corporate benefits with many employee discounts
  • 600 € per year in kind with the Sodexo BenefitCard after passing the probationary period
  • Monthly allowance of €30 towards the BVG job ticket
  • Company events and value-oriented work in our international team



* To make it easier for you to read, we use the generic feminine in our text - but we always address all people, regardless of ethnic origin, gender, disability, religion, ideology, age or sexual identity. We believe in diversity!


Then send your application to Evamarie Klemp – We look forward to hearing from you!

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