remote_assistance_team_viewer

Online Service Center

 

With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

How It Works:

  1. Click Here to initiate the screen-sharing session. You are prompted to download a small plug-in with the name “MAICO Remote Desktop Support”
  2. Run the MAICO Remote Desktop Support programm.
  3. Tell your MAICO engineer the ID and the password number.
  4. With your permission, your support representative can view your screen and share control of your mouse and keyboard.

Find us on those events

  • Acoustic & ENT Courses

    August, October
    Dortmund, Berlin, Ulm, Hannover

  • dgkj-kongress

    Congress for Pediatrics and Adolescent Medicine 2025

    September 24 - 27, 2025
    Leipzig, Germany

  • aao-hnsf

    AAO-HNSF 2025

    October 11-14, 2025
    Indianapolis, Indiana, USA